Postal Letter

pakayas.com yahoo store a ripoff scam? 12/29/09 1:33 AM Pakayas.com (through Yahoo! Store Order System) Ordered dec 8th got shipping notice dec 9th. Product still not received dec 27th. No reponse from email sent to customer service on dec 27th. Website listed in order summary goes to a free go-daddy marketing page. no other contact info available. Filed complaint with Yahoo customer service on dec 28th and dec 29th and received no response from them either. received response from Yahoo customer service .. no help Hello Todd, Thank you for writing to Yahoo! Shopping. We appreciate your patience regarding this matter. If you think you may be a victim of fraud, we recommend that you contact the Internet Fraud Complaint Center, your local postal inspector and/or the Federal Trade Commission at: http://www.ic3.gov/ http://www.usps.gov/websites/depart/inspect http://www.ftc.gov/ftc/complaint.htm It may also be appropriate to contact your local law enforcement officials (through a non-emergency number). More information on fraud can be found at: http://www.fraud.org/welcome.htm Thank you again for contacting Yahoo! Shopping. Regards, Evan Yahoo! Customer Care 67222237 For assistance with all Yahoo! services please visit: http://help.yahoo.com/ Original Message Follows: ------------------------- I only purchased from them because it said it was a Yahoo store so I felt safe .. They pay you money to use your name so you are partially liable. I have already tried twice to contact their email with no response. I expect you to do something about it .. Refund my money and add it to their bill. If I bought something from an EBay store they would certainly intervene.! ________________________________ Responding from home. Todd Loren Sinclair 329 Maryland Avenue Westernport, Md. 21562 ________________________________ -----Original Message----- From: Yahoo! Shopping [mailto:shopping-support@cc.yahoo-inc.com] Sent: Tuesday, December 29, 2009 2:28 PM To: todd@toddlorensinclair.com Subject: Regarding ~ yhst-10962742561674-3320 (pakayas.com) (KMM102073627V14873L0KM) Hello Todd, Thank you for writing to Yahoo! Shopping. Yahoo! Shopping is an online service that helps you find products you want from a variety of merchants with online stores. Only the merchant has full access to their orders, and the retrieval and processing of orders is completely handled by the merchant. We have forwarded your message directly to the merchant's customer service representative. She or he will respond to you as soon as possible concerning this issue. We apologize for any inconvenience this situation may have caused you. Please let us know if the merchant is unable to resolve this issue. Please contact your credit card agency directly if the merchant is unable to promptly resolve this issue. Your credit card agency should be able to provide you with the proper merchant contacts to resolve any unauthorized charges made on your credit card. Thank you again for contacting Yahoo! Shopping. Regards, Evan Yahoo! Customer Care 67222237 For assistance with all Yahoo! services please visit: http://help.yahoo.com/ We have received your complaint. Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is: 25002403 Found a physical address and phone .. just goes to voicemail Physical Address: 398 SE MIZNER BLVD #1903 BOCA RATON FL 33432 UNITED STATES Customer Service: Tel: 954-320-6957 Email: customerservice@pakayas.com Web site: http://www.pakayas.com