Postal Letter

Did FedEx take my Wii? Should I be concerned or take recourse?

My Wii console needs service. Nintendo provided a FedEx shipping label for me to ship the console back to them. I took the console (packaged in a bag, not in the original box, per Nintendo's instructions) to my local FedEx Kinko's to have it boxed and shipped. I gave the store clerk my payment for them to package it and the shipping label to ship it. I left with no proof that FedEx has my Wii console. All I have is a receipt for a box and the store clerk's reassurance that they "will take care of it." I called last night after not seeing the shipment appear on the FedEx tracking site (after the last pickup). They assured me it would be there. Well, it's the next day and still no tracking record. No record that FedEx has my Wii console and the store is closed (New Year's day). Am I just supposed to trust that everyone who works for FedEx is a benevolent human being and would not be tempted to "lose" my Wii console (or any package for that matter) or state they never saw it?

Public Comments

1. Only air air freight moves on December 31st and January 1st. You'll have tracking results tomorrow.
2. Yes the above poster is correct. Also I know that Fedex's tracking system is pretty bad. I've had stuff delivered by them and there was never any tracking posted. UPS....now thats a good accurate tracking system, but I'm partial.