Postal Letter - How do I get rid of a virus that my virus protection cannot remove?

How do I get rid of a virus that my virus protection cannot remove?

I have a spyware on my laptop called cyberlog-x and my virus protection program (McAfee) says it cannot remove it completely. How do I get it off? It's still messing up my computer's functions I can't really download anything because Internet Explorer closes down pretty quickly if I try to start it

Public Comments

try using Avast. Its free and works great. www.avast.com
Spyware's annoying, and theres not one program that can remove every type of spyware. I've had the best results using AdAware Free... Spybot works nice too but I've heard things about it having spyware onboard. Not sure how true that is, but it usually finds stuff and gets it off. Hope one of those works for you.
Your antivirus program can not remove it because it is spyware, you need a spyware program to remove it, Here is a link that you can click on to download and install this spyware program, I always recomend this program because it does such a good job of protection and detection. (http://www.superantispyware.com) So click on the link to get started, and run a scan right away. This program is free.
Hello try to go to safe mode (press F8 after you switch on the computer, choose safe mode), run your antivirus and delete all viruses, if this doesn't help and you have important information, remove your hard disk and and connect to another computer and clean it with antivirus, or make back up of all important info and reinstall windows (make quick format of hard dick, so no viruses remain)
Running your program in Windows safe mode generally gets rid of viruses that won't go away when ran in regular Windows mode.
i suggest you used superantispyware is a good program to remove spyware it's free to download http://superantispyware.com
3. Run Malwarebytes Anti-Malware http://securitynewsfromthenet.blogspot.com/2008/03/malwarebytes-anti-malware-105.html 4. Run the anti spyware remove programs spybot http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html and superantispyware http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html to get rid of the nasties 5. Run a complete scan with free curing utility Dr.Web CureIt! http://securitynewsfromthenet.blogspot.com/2008/05/dr-web-cureit.html
try manual removal instructions http://fix-computer-problem.com/spyware/cyberlog_x/cyberlog_x.html
Some nasty things that can get onto your computer which can cause lots of damage are viruses/malware/spyware/adware/trojan horses/worms/bots and the list goes on. Since there are so many things like this, it is only appropriate that you have some antivirus software for protection. The ones I use are: 1. AVG Free 8.0 2. Spybot Search and Destroy 3. Adware 2007 These are all free programs which you can get. When you use them all together, they will get rid of all the stuff you don't want on your computer. Even if they don't get rid of the virus the first time you scan your computer, they will the next time you update and scan. I've never had any trouble on this computer ever since we've had those programs. Make sure you run them often if you want maximum security. Remember, these programs only get rid of viruses once they are on your computer. They don't prevent you from getting them. I hope this has helped.
Use Super anti spyware its free, and works GREAT, it puts all ur virus's in quarantine then u can delete them instantly. But when they are in quarintine they can't do anything. here's the link http://www.superantispyware.com/
Learn how to Remove virus from your computer here: <---http://anti-virus-download-online.com Good luck!
Download AVG Free and AVG Spyware remover. For years they have removed all viruses and spyware on my computer and they haven't failed yet. Best of all, it's free (doesn't cost a cent). I have used the pay products in the past and believe it or not, they don't work well or cause other issues with your PC.
my brother had a rogue antispyware which promotes itself i found out that the best bet was to get spyware doctor i would go to google.pack.com then download it and then run a full system scan hope that helps