Postal Letter

Looking for a free web based serial number, customer and warranty tracking system?

I'm looking for a web based application for tracking products that people have ordered from us. We need something that's web based (php with mysql preferably, or cgi could also work), can track order and shipping dates, multiple serial numbers of the various components and customer contact information (name, address, phone, email). Its for internal use for warranty tracking and contacting customers about updates. And looking for something free/open source as we don't have a budget for this. I have tired several CRM's, none of them have serial number tracking abilities, plus they seem to be overkill, we don't need the account aspect end. Thanks for the assistance!

Public Comments

1. Sourceforge.net is one of the largest hosting sites for freeware projects. When I did a search for supply chain management software I got over 8,000 hits. I'm guessing that only a few of these projects might come close to what you're looking for. http://sourceforge.net/search/?type_of_search=soft&type_of_search=soft&words=supply+chain+management One of the problems is knowing how a developer labeled his or her product. It might be under product tracking software, database management software, e-tracking or e-commerce, etc. wwbgd