Postal Letter

Question regarding damaged item paypal dispute?

i am a seller and sold my car radio that was 100% working from time of the pull. when the buyer received it he said the cd player did not function correctly. i insured the package for $150, which the radio was worth a little less. the buyer took over 2 weeks to tell me this and now he is disputing. he should have filed a damaged item claim through united states postal service but instead he is disputing me through paypal. he went the the postal office but they said he only had 5 days after receiving the item. it has been over 2 weeks since he has received the item and i feel he has taken to long to return it or take any actions at all. do you think paypal will back him up or me?

Public Comments

  1. If he waited two weeks, and the postal service denied his claim, I think PayPal will side with you.
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