Postal Letter

I have a delivery service business but has problem collecting payment from one customer (8 months behind).?

Mine is a old mum n pop type business model. Our invoices are handwritten and all passed to our customers. We only maintain a log of the services (delivery place, date and amount) that we provided for the customer. The constant pestering by us seems to be useless to the customer. Are there any advice (legal or ethical) that is available to collect the debt from this customer?

Public Comments

1. small claim's court
2. I would unfortunatly have to agree with the first, small claims, you have given them plenty of time, 8 months is longer than we even give, we give 60 at most, usually payment is due withing 30 days. Good luck, maybe write them a nice letter with your intentionsa and that it is nothing personal and all...
3. Send them a letter (typed) on official looking paper. Tell them something like this. Good morning, We are aware that it is easy to overlook a bill, and it appears that our recent bills sent to you may have gone to the wrong department. It may surprise you to know that you are currently in arrears to us to the amount of $... , and that is more than 8 months overdue. Quite frankly, we cannot afford to have monies outstanding for so long. Can you? In order to bring our books up to date, and yours, could you please settle this account by close of business Friday 9th January 2009. If the account is not settled by this date, we will be forced to pass your account on to our collection agency. This could adversely affect your credit rating. Thank you for your prompt action. (sign here) Hope this will help you out a little.