I recently purchased an item on ebay and paid for insurance. The post office said it was delivered, but I never received it. Unfortunately, I believe the item was stolen since the postman said he left it outside my apartment door (which I believe he's NOT supposed to leave items if there is insurance and I'm unavailable, but that's a whole other issue). I filed a claim with USPS to get the funds back. Has anybody had to do this before and about how long did it take to settle? Thanks!