Postal Letter

Who do I go to (Government wise) when FedEx Freight issued me a quote and now is trying to charge me $800 more?

I recieved a quote and was told the shipment (Business to business) needed to be split to two shipments due to size. They can only take up 20 feet of space. When the truck driver got to the location, he told the shipper that the items could all be placed in the 20 feet space. I knew nothing of the change in shipping. Now FedEx Freight said that put them over their weight per sq ft limit and they are trying to charge me $800 more than the freight quote and sending me to collections. How do you fight a large company like that? I didn't make the decision to ship it differently, their truck driver did.

Public Comments

1. That is a tough one. You can either speak to a manager that you can get a hold of and explain what truck driver did. Then again it was a quota which means an estimate, They might have gotten fined if their trucks were inspected, IDK. Speak to a manager or their hotline to get you one and see if you can bargain with them to lower it, because they are going to just say that word "quota." I wish you luck!