Postal Letter

Should I complain to the post office if the mail man refused to bring my package up to my apartment?

I live in a secured apartment building and the mail man called from downstairs saying he has package for me. I told him to bring it upstairs and he refused. He said it would be too long of a walk. So he left a notice in my box for me to pick it up from the post office. Can the mailman get in trouble for doing this? Should I file a complaint?

Public Comments

1. Yes, you should file a complaint to the post office and complain about the mail man refusing to bring up your package. That is his job.
2. Mailmen are on a very tight schedule and have a lot of deliveries. Also, they are not paid to be your personal slaves and bring the package directly to you. If there was no designated place to drop it off in a common area, they have to leave you a note to pick it up at the post office. They are often not allowed on private property. There could be a number of reasons he didn't bring you the package. Respect post men.
3. I am guessing your letter box is down stairs and he couldn't get the package in that so that is why he called you and asked you to come down. Why should he walk up to you, he could of left the package on the floor as it couldn't fit into your letter box so he wasn't doing anything wrong. You can report him but i think you will get nowhere with it. He is delivering mail he is not your slave!
4. You can complain, yes, but I wouldn't expect much to come from it. Having done the job long enough, I know it is very difficult to meet the schedule. Bags are heavy and ideally you want to get rid of everything so you don't have to carry it around for the whole day before you go back to the office. However, because the bags are heavy and you can be sacked for putting it down somewhere, you also don't want to be running up stairs or going too far out of your way. The postman is paid to deliver to the delivery points on his round. In other words, the letter boxes (I'm guessing your block has letter boxes on the ground floor near a communal entrance). Anything else is his own discretion. For example, on my round, there's an old lady who lives on the first floor of a two storey house, above a young family. They share a letter box, but because the lady is concerned that the family's dog will damage her mail, I go around to the back door with her mail. I don't have to, its one of the favours I do for my customers - means you get a good working relationship with them, makes the job so much more pleasant and manageable (and you are more likely to get Christmas tips :P ).