Postal Letter

Dazzle White scam - please help others with your advice?

My advice and what I did, will just have to keep an eye on my account. I also cancelled my credit card. Please wait for a site operator to respond. You are now chatting with 'Gail' Gail: Hello and welcome to DazzleWhite Pro. I'll be your live operator today. May I know, whom am I chatting with? you: joe Gail: Hi, are you here to place an order? you: NO I want to ensure that I have been cancelled from everything Dazzlewhite has signed me up for and intends on taking from my account Gail: Could you please provide me with your full name, email address and postal/zip code, so that I can pull up your details? you: information provided Gail: Please allow me few moments, while I locate your transaction. you: any luck! Gail: You have already been removed from the auto ship program and you will not be receiving any further shipments. you: Please provie me the cancellation number Gail: When you subscribed to our services, you were automatically enrolled with Insider Secrets (web access) and Comprehensive weight loss e-book package (membership). And, you have to cancel their services as well, if you won't wish to be charged. you: I want you to cancel those for me now Gail: Please call 0-808-120-2346 to cancel your Insider Secrets To Weight Loss. ( Shows on statement as Web Access Fee) Gail: And, please call 0-800-047-0192 to cancel Comprehensive Weight Loss E-book Package (Shows on statement as Membership) Gail: They are available 6 AM - 7 PM MST(Monday to Friday Only). you: Its sunday today you: i want you to cancel those products for me right now you: i did not agree to sign up to them and dont want them and dont want any further charges charged from my account Gail: Just a moment please. Gail: Ok, I have gone ahead cancelled your account with Insider Secrets Expert Tips and Comprehensive Weight Loss E-Books. you: Please give me all the cancellation numbers. Gail: Your Insider Secrets cancellation number is ... Gail: Your Comprehensive Weight Loss E-book cancellation number is ... you: and the dazzlewhite cancellation number Gail: Your dazzlewhite cancellation number is ... you: Now how do I go about Dazzlewhite NOT taking any money from my account and NOT sending my ANY Dazzlewhite products. I don't want to receive anything and I don't pay to pay anything. I am not happy with this product and the way Dazzlewhite has provided my details to various companies and telling me they are sending me things I don't want. Gail: Just a moment please. Gail: You will not be charged the $58.76 for the trial if we receive the package back before the 14 days trial period is over. If the package arrives after that, then you will still be refunded. Gail: We are unable to process that via live chat because of your privacy and security reasons. Gail: You can call our member support staff at our toll-free number for all return information 0-808-120-1987 They are available 6 AM - 7 PM (MST), Weekdays only. you: I don't want to receive the package at all. I don't want you to send it to me and I want you cancel everything. I like in the UK and its highly unlikely that I will be able to return it in time and I don't want it in the first place. you: I am very unhappy about everything that has happended and it has been a nightmare. Gail: We have cancelled your future shipments but your trial shipment has already been processed. you: I want this cancelled as I have not received any goods and if it is not cancelled I will contact the BBB in the USA and report to the UK Trading Standards as you headquarters address is in the UK. I do not want the goods or the free trial and have cancelled well within the time allowed under distance selling regulations. Gail: Just a moment please. Gail: Ok, I have cancelled your order and you will not be receiving any shipments or charges from us and your credit card has been removed from our auto ship system. you: Do you have a cancellation number for that? Gail: Your dazzlewhite order cancellation number is ... you: So, to confirm, you and none of your associated companies that you have signed me up with will make any charges to my credit card, send me any products or contact me in the future. Gail: You will NOT be receiving any charges. you: Thank you for your help. Thank you very much for chatting with us today. Please contact us back for any further query. We are always here and happy to assist you

Public Comments

1. Joe, Good to see that you made it out better than most. I got so frustrated with this whole ordeal that I actually went out and invested in the domain http://www.DazzleWhiteScam.com to let people know about this BEFORE they get stuck in the same situation. A couple of tips that users have posted at the site above: 1. Call them before they ship anything to you - yes, you have to ship that little tube back within 14 days of the order. 2. They HATE chargebacks. You can call your credit card company and have them reverse the funds. For a good example - see this post: http://bit.ly/zHmn7 3. Insist that THEY cancel the order to the subscriptions that they automatically enroll you into. It takes a bit, but they are willing to do it if you press hard enough on them. See the comments on this blog posting for a step-by-step example: http://bit.ly/9Liac 4. By just mentioning the fact that you may call your CC company and have them issue a chargeback, Dazzle White (scam) will be willing to reverse the charge themselves - they are penalized heavily when the CC company reverses the charge - aka it costs them money. Hope this helps! DazzleWhite Scam